All roasts
microsoft.com as our browser saw it on 3 Nov 2026
microsoft.com, roasted on 3 Nov 2026.

Medium

A new laptop waits its turn behind two separate sale announcements.

What we saw: Microsoft's homepage, featuring the new Surface Laptop and upcoming sales

Three things we noticed

  1. 'All-day battery life' comes with an asterisk, the small print for 'some days are shorter'.

    subheadline asterisk
  2. Two sale banners sit above the laptop, one counting down to a sale that hasn't even started yet.

    stacked promo banners
  3. 'Shop deals', 'Preview the offers', 'Shop now': three cash registers before you've seen a price.

    competing buttons

The one fix

Merge the festive banner and the 11.11 countdown into one strip so the laptop owns the first screen. Then put a starting price or one concrete reason to buy right next to 'Shop now', for example 'From $X, 13.8 or 15-inch'.

The full roast

The 5-second test

I think it's Microsoft selling a new Surface Laptop in two sizes. There's also a festive sale, and an 11.11 sale in two days, and I'm not sure if those are the same sale. I'd probably click 'Shop deals' first because it's the first blue button I see.
What I think you sell
The new Surface Laptop, plus holiday deals on Surface, Xbox and games
Who I think it's for
Anyone shopping for a Windows laptop, especially deal hunters this season

Headline and value

5/10

'Meet the latest Surface Laptop' is an introduction, not a reason to buy.

The big headline tells me what it is but not why I'd want it. The actual selling points, 'All-day battery life' and 'Available in two sizes: 13.8 or 15-inch', sit in smaller text underneath, and 'supercharged productivity' is too vague to picture. Nothing says why this laptop and not any other laptop on the same shelf. The headline is a handshake at a party; the battery life is the interesting thing you'd actually say next.

Quick win: Move the battery promise into the headline: 'All-day battery, in 13.8 or 15-inch'. Keep 'New' as the small purple tag above it.

Call to action

6/10

'Shop now' is clear, but it has a twin at the top of the page.

'Shop now' is solid blue, easy to spot and sits right under the text, which is good. But the top strip has a 'Shop deals' button in the exact same blue and shape, and it is seen first, so the laptop's button is the second blue button a visitor meets. There's also a 'Preview the offers & save the date!' link in the purple bar, making three different 'go shopping' invitations before anyone scrolls. 'Shop now' also gives no hint of price, so clicking feels like a leap.

Quick win: Put a short line next to the button such as 'From [price]', and change the top strip's 'Shop deals' to an outlined or text-style link so 'Shop now' is the only solid blue button.

Look and layout

6/10

Beautiful laptop photo, squeezed under two sale banners.

The laptop picture is clean, the green and silver pair shows both sizes at a glance, and the pale green background gives the headline room to breathe. But the top 190 pixels are a white festive strip, the menu, and a loud purple countdown, so the eye bounces between 'Check festive shopping off your list' and '02 Days 00 Hours 59 Minutes' before it reaches the product. The Snapdragon X and Copilot+PC stamps under the laptop look like stickers on a fridge: noticed, not understood.

Quick win: Merge the festive strip and the purple countdown into one thin bar, and let the laptop section start higher on the screen.

Trust and proof

7/10

The Microsoft logo does most of the trusting; the page adds little else.

The brand name carries a lot of weight, and the cart, sign-in and support links make it feel like a real store. But the first screen shows no price, no rating, no review count and no delivery or return promise. The asterisk on 'from anywhere.*' points to fine print that isn't visible here, which quietly undercuts the 'All-day battery life' claim. The chip and Copilot+PC badges are proof for people who already know what they mean.

Quick win: Add one short reassurance line under 'Shop now', such as free delivery or the return window, if you offer one, and make sure the asterisk's fine print is reachable in one tap.

Copy

5/10

Clear enough, but leans on stock phrases like 'supercharged productivity'.

'All-day battery life' is concrete and useful; 'supercharged productivity' and 'work and play from anywhere' could be printed on any laptop box in the store. The top strip's 'Check festive shopping off your list' and 'Save big on selected Surface, XBOX, games and more' are friendly but generic, and 'more' is doing a lot of work. The best line on the page, the two sizes, is tucked at the very end of the paragraph.

Quick win: Swap 'supercharged productivity' for a plain fact the page already shows, for example: 'All-day battery life and a Snapdragon X chip, in 13.8 or 15-inch.'

Mobile

6/10

Cleaner than desktop, but the chat bubble sits on top of a link.

On the phone the sale banners are gone, so the Surface Pro slide gets the whole screen, and the headline 'PC のパワーと、タブレットの持ち運びやすさ' (The power of a PC, with the portability of a tablet) is a genuinely good promise. The button '今すぐ購入する' (Buy now) is large and easy to hit with a thumb. However, the headline breaks in the middle of 'タブレット' (tablet), the paragraph runs five lines before the button, and the round blue chat button covers the 'Surface を…' (Surface…) link at the bottom. The slideshow also shows a different product than desktop, so what a visitor sees depends on when they arrive.

Quick win: Move the chat button up or make it smaller so it doesn't cover the 'Surface を…' (Surface…) link, and shorten the paragraph to two lines so the button rises on the screen.

Top fixes, in order

  1. Merge the two sale strips into one

    Why: 'Check festive shopping off your list' and the purple '11.11 Sale starts in…' countdown both shout before the laptop gets a word in, and it isn't clear whether they're one sale or two.

    How: Keep one thin bar: '11.11 Sale starts in 02 Days 00 Hours. Preview the offers'. Drop the separate festive strip and its 'No, thanks' and 'Shop deals' buttons.

  2. Show a price next to 'Shop now'

    Why: Nothing on the first screen tells a shopper what this costs, so 'Shop now' asks them to click blind.

    How: Add one small line beside the button: 'From [price]. 13.8 or 15-inch.'

  3. Make 'Shop now' the only solid blue button

    Why: 'Shop deals' at the top is the same blue, the same shape, and seen first, so it steals clicks meant for the laptop.

    How: Turn 'Shop deals' into an underlined text link, or remove it once the sale bars are merged.

  4. Put the battery promise in the headline

    Why: 'Meet the latest Surface Laptop' only says it's new; the reason to want it, all-day battery, is buried in the smaller text.

    How: Headline: 'All-day battery, in 13.8 or 15-inch'. Subheadline: 'The new Surface Laptop with a Snapdragon X chip, for work and play from anywhere.'

  5. Fix the phone's chat bubble and line break

    Why: On mobile the chat button covers the 'Surface を…' (Surface…) link and the headline splits 'タブレット' (tablet) across two lines.

    How: Shift the chat button above the bottom links or shrink it, and adjust the headline line break so 'タブレット' (tablet) stays on one line.

Rewrites to steal

Headlines

All-day battery, in 13.8 or 15-inch

outcome first

Leave the charger at home

pain first

The new Surface Laptop, in two sizes

plain and literal

Subheadlines

All-day battery life and a Snapdragon X chip for work and play from anywhere.

specific features

From [price]. Choose 13.8 or 15-inch, then shop the 11.11 Sale.

price first

A Copilot+PC built for long days away from the wall socket.

use case first

Button text

Shop Surface Laptop

plain and literal

Pick your size

choice first

Compare 13.8 and 15-inch

low commitment